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Education, Health and Public Sector Management

One of the questions we regularly ask when evaluating new manuscripts is this: “Are we trembling on the edge of transformative breakthroughs ­­– a revolution even – or are we simply on the edge of an abyss?”  The answer, of course, is both.  But, in this area, Triarchy titles offer little despair – instead proposing a range of necessary and practical revolutions that would transform schools, policing, housing, health and central and local government.

All Triarchy's Education, Health and Public Sector Management books take as their starting point a more systemic or holistic approach to administration  management and the provision of services.

Key   Education, Health and Public Sector Management titles ...
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EXPLORE ...

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Humanising Healthcare: Patterns of Hope for a System Under Strain
​~ Margaret Hannah
Healthcare systems across the developed world are in trouble.  Changing patterns of disease, an ageing population and advances in drugs and technology feed an inexorable rise in costs outrunning our best efforts to contain them. Humanising Healthcare offers a practical strategy for transforming the UK and other healthcare systems... offering an affordable, sustainable and compassionate alternative to the present mess. 

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Responsibility and Public Services ~ Richard Davis
Foreword by John Seddon

​In this important book, Richard Davis looks at the issue of ‘responsibility’ in public services – on both the government’s part and that of the users. While government wrestles with how to cut the cost of services, Davis shows that government can provide responsible, sustainable and effective services significantly more cheaply by focusing on what is of ‘value’ to individuals and communities.

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Systems Thinking in the Public Sector: The failure of the reform regime and a manifesto for a better way ~ John Seddon

In this much-talked-about book, John Seddon  dissects the changes that have been made in a range of services, including housing benefits, social care and policing.

His descriptions beggar belief, though they would be funnier if it wasn't our money that was being wasted.

​In place of the current mess, he advocates a Systems Thinking approach where individuals come first, waste is reduced and responsibility replaces blame.

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Transformative Innovation: A Guide to Practice and Policy (2nd edition: 2020) ~ Graham Leicester

Innovation is a necessity in a changing world.  But what kind of innovation?

​Only 'transformative innovation' can deliver a fundamental shift towards new patterns of viability in tune with our aspirations for the future.

This book offers a first stand-alone practical guide to how to realise transformative potential at scale.  It offers six elements for policymakers, funders and innovators:

Knowing, Imagining, Being, Doing, Enabling, Supporting

Also ...

Education
Transformative Innovation in Education: A manifesto from Scotland based on its Curriculum for Excellence with implications for educationalists everywhere.

Police
Intelligent Policing: A systems thinking approach to transforming the running of any police service.

Public Services at large
Kittens are Evil and Kittens are Evil II: Two acclaimed little books featuring critical assessments of UK public services’ management and policy practices.
A damning indictment of the dead hand of Whitehall mismanagement and a manifesto for a better way of running public services from John Seddon
Delivering Public Services Vol 1 and Delivering Public Services Vol 2: Two books of public sector Case Studies supporting John Seddon's Vanguard Approach
Managers as  Designers in the Public Sector: Why IT is so often seen as a panacea for public service problems - and why it so rarely is.

The Idioticon

  • Attribution Theory
  • Boundary-less Systems
  • Divicult
  • Feedback Loops
  • Managing Creative People
  • Relational Leadership
  • Systemic Leadership
  • ​Technomagic
  • Toxic Drive
  • The Law of Requisite Variety
  • Understanding the Variety of Demand​
  • Value Rigidity
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All Education, Health and Public Sector Management titles ...

Beyond Threat
Clay in Common
Delivering Public Services that Work Vol 1

Delivering Public Services that Work Vol 2 
Humanising Healthcare
Intelligent Policing
Kittens are Evil
​Kittens are Evil II
Managers as Designers in the Public Services
Responsibility and Public Services
Systems Thinking in the Public Sector 
The Decision Loom 
The Need for Change
The Whitehall Effect
Transformative Innovation
Transformative Innovation in Education