"Conversations subvert hierarchy. Hyperlinks subvert hierarchy. Being a human being among others subverts hierarchy."
That's the last line of a section of Chapter 5 of one of the best business books ever written: The Cluetrain Manifesto.
You can read the whole chapter here but here's a bit more to keep you going. It's written around the premise that hierarchies are based on fear (with which premise you almost certainly agree if you've come to this site and are still reading):
"As a result, the company thinks it’s doing one thing while accomplishing the direct opposite with its connected employees. For example:
I can't say it any better than that. It's a wonderful book. Read it here!