Discontinuous Improvement

• Removing the conventional emphasis on the need for continuous improvement, this approach considers the more random and chaotic aspects of change 

Russ Ackoff talks in the clip below about the shortcomings of continuous improvement and the need for discontinuous improvement. He concludes:

"Until managers take into account the systemic nature of their organizations, most of their efforts to improve their performance are doomed to failure."

More from Russell Ackoff:
Ackoff's F/laws: The Cake

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