Responsibility and Public Services
Richard Davis is a founding member of Vanguard Consulting, UK and has worked with John Seddon for over 25 years.
His was a vital role in developing the Vanguard method, which has allowed for dramatic improvements in public services.
Read more about the author.
The Whitehall Effect
Systems Thinking in the Public Sector
Delivering Public Services:
Case Studies - Volume 1
Case Studies - Volume 2